Usage hints

To find an accommodation matching your needs, you may utilise:

  1. the search form above using the full address of your destination (a congress center, for instance)
  2. the search form above using a location/city name
  3. the full-text search form on the right top of the page (using your favourite property's name)
  4. the hotel directory (browse from the start page to your destination)

Secure connections are used on our Web site whenever sensitive data like passwords and credit card details may be transmitted.

Our SMTPS-capable mail server encrypts email traffic over the Internet to preserve the secrecy of correspondence (only possible if the remote server supports it, too).

Terms of use

Services

The services carried out by Hirners Hotel Guide (hirners.com), especially:

  • transmission of booking requests to lodging suppliers,
  • transmission of bookings to lodging suppliers,
  • transmission of bookings to loding supplier unions (especially Hotusa Hotels, Hoteles Turísticos Unidos S.A.)

    • are free of charge for the requesting/booking person (further referred to as "guest" even if the request or booking doesn't result in a real stay). The services are not enforceable.

    The bookings are contracts between guest and lodging supplier, so the terms and conditions of the lodging supplier apply (for bookings as well as for cancellations). To cancel a reservation, the guest has to inform the lodging supplier directly.

    Privacy policy

    Personal information you enter on the Web site (especially your name, email address, home address, phone and fax number, credit card details (if given)) is only used for the request or booking process (information is sent to the respective hotel), the control panel/ Room Management System (in case of properties), accounting and purposes regulated by law (tax authorities). This information is not accessible for other persons and will not be passed to third parties.

    Credit card details are transmitted to lodging suppliers only for the purpose of guarantee. We do not charge guests' credit cards in any case.

    Liability

    We are liable for damages insofar as intent or gross negligence can be proven, within the framework of statutory regulations. Liability is excluded in case of slight negligence. Compensation for consequential damages and financial loss, not realized savings, loss of interest, and damages arising from third-party claims against the seller is in every case, to the extent legally permissible, ruled out.

    Concluding terms

    Insofar as not otherwise agreed, the statutory regulations applicable to registered merchants are exclusively those in force under Austrian law. This is the case also when the order is carried out outside of Austria. In case of conflict, it is agreed that only the responsible local court in our place of business has jurisdiction. For sales to consumers within the meaning of the consumer protection law, the above terms are valid only insofar as the consumer protection law does not insist on other conditions.

    Contracts